What would you do with a 30.000 euro customer? The NMBS, NS and one-sided loyalty.

The more consumers get conditioned to expect return for their loyalty, the more brand and categories that aren’t used to reward loyalty will suffer. Consumer expectations have changed and expectations will keep getting higher, towards new service nor…

The more consumers get conditioned to expect return for their loyalty, the more brand and categories that aren’t used to reward loyalty will suffer. Consumer expectations have changed and expectations will keep getting higher, towards new service normals.как раскрутить сайт в гугле

Author: lykle

Kalm, nieuwsgierig en vastberaden. Stelt de juiste vragen als dagvoorzitter/moderator.